• How To Buy
  • Inventory & Availability
  • Vehicle Inspection
  • Shipping
  • After Purchase
  • After Collection

Step 1. Source Your Ideal Vehicle

Utilize the top navigation to filter our premium inventory by brand, type, or category. Leverage the advanced search to pinpoint vehicles matching your exact B2B procurement preferences. Alternatively, explore our Featured Page to instantly discover best-selling cars and high-demand export models specifically tailored to your country's local market.

Step 2. Intent Money & Vehicle Viewing

Secure priority access to high-demand inventory by placing a fully refundable Intent Money deposit.
3 Flexible Viewing Options: Our expert consultants provide comprehensive high-res photos, in-depth detailed videos, or coordinate in-person visits by appointment.
Zero Risk Guarantee: Your Intent Money is fully refundable anytime, with absolutely no purchase needed if the vehicle does not meet your exact requirements.
Inventory Protection: Act fast! Placing this deposit instantly locks the vehicle for your evaluation, ensuring it will not be sold to other buyers while you make your decision.

Step 3. Standardized B2B Sales Contract

Upon final confirmation of the vehicle model and delivery terms (Incoterms), our legal team immediately initiates the drafting of a customized international-standard sales contract. This comprehensive document explicitly details all product specifications, delivery schedules, cross-border logistics protocols, and after-sales support commitments. Every clause is structured to ensure maximum transparency and legal protection for our global partners. The finalized draft is promptly delivered for your digital review and signature to accelerate the export lifecycle.

Step 4. Deposit & Official Vehicle Reservation

Upon approving the vehicle model and pricing, a preliminary deposit is required to initiate the reservation. Your dedicated advisor will conduct a comprehensive final review with you, meticulously verifying all vehicle specifications, essential import documentation (import docs), and transaction details.
Refundable Grace Period: This initial deposit remains fully refundable prior to your final order confirmation, providing flexible procurement control.
Inventory Lock: Once all details are authorized by you, the deposit officially converts into a reservation fee, and the vehicle is immediately removed from our global active inventory.
⚠️ Important Policy Note: The finalized reservation fee is strictly non-refundable, and subsequent vehicle model changes are not permitted. We strongly advise careful verification of all order information prior to final authorization.

Step 5. Rigorous Vehicle Inspection & Quality Control

1. Standardized Quality Assurance Protocol
Following vehicle reservation, our expert technical team executes a multi-point diagnostic sweep across three core domains to ensure zero-performance defects:
Exterior & Interior: Precision paint thickness measurement, trim integrity assessment, and high-pressure seal testing for glass and lighting.
Mechanical Systems: Advanced engine diagnostics, transmission shift-load testing, and high-efficiency brake system evaluation.
Electronics: Full-circuit integrity checks, ECU error code scanning, and smart in-vehicle system calibration.All inspections strictly adhere to ISO 9001 standards, supported by detailed diagnostic dossiers to guarantee total vehicle transparency for our global partners.

2. Customizable Value-Added Services
We provide professional, tailored enhancements to meet your specific market demands and increase resale value:
Premium Maintenance: OEM-grade oil service packages, engine carbon decarbonization, and specialized chassis anti-rust treatment.
Performance Optimization: Precision ECU programming, suspension tuning, and high-performance brake system upgrades.
Aesthetic Modification: Professional vehicle wrapping, premium alloy wheel upgrades, and aerodynamic body kit installation.

Step 6. Export Formalities & Global Logistics

While your vehicle undergoes its final quality inspection, our dedicated supply chain team simultaneously manages the end-to-end export process:
Export Trade Compliance: We meticulously prepare all necessary customs documentation (docs), execute the official customs declaration, and secure the mandatory export license on your behalf.
Strategic Logistics Reservation: We book the optimal sea shipping space precisely tailored to your vehicle size and target delivery dates. This comprehensive freight package includes full transit insurance and proactive customs pre-clearance to guarantee a seamless port arrival.

Step 7. Final Payment & Global Shipment

1. Standardized Shipping & Shipment Visibility
Upon verification of the final balance, we execute vehicle dispatch on the pre-agreed date. To ensure full transparency, we provide:
Real-time Logistics Tracking: Receive instant updates on vehicle loading, port handling, and maritime transit. Our system provides automated ETA (Estimated Time of Arrival) alerts to keep your team informed.
International Trade Documentation: We simultaneously prepare all essential export documents, including the Bill of Lading (B/L), Commercial Invoice, and Packing List. These are delivered via secure digital channels or DHL Express, according to your preference.
2. Secure Payment & Release Protocols
To safeguard the integrity of our global supply chain, Carhome adheres to a rigorous payment and release policy:
Advanced Payment Policy: All international export orders require full payment settlement prior to shipment; credit terms are currently not supported.
Asset Security: Vehicles remain in our secure, monitored storage facilities until the final payment has been fully cleared.
Dispatch Authorization: Shipment is officially authorized only upon final bank confirmation of the transaction, ensuring a secure and compliant transfer of ownership.

Step 8. Destination Clearance & Vehicle Fulfillment

While Carhome fully executes all China-side export procedures, the buyer is responsible for import compliance at the destination port. Utilizing the comprehensive trade documentation provided by our team, you can seamlessly execute import customs clearance, coordinate port collection, and complete the final local vehicle registration in your country. Once these local compliance steps are finalized, your premium inventory is officially ready for dealership display and immediate local distribution.

What is the scale of your used vehicle inventory for export?

Leveraging Carhome’s extensive nationwide dealer network, we consistently maintain a dynamic, export-ready inventory of over 2,000 vehicles. This robust and scalable stock ensures a highly stable supply chain for our global B2B procurement partners.

What if my required vehicle model is not listed in your current online inventory?

Please contact our global sales team directly. We provide on-demand B2B vehicle sourcing services. By leveraging our extensive nationwide procurement network, our experts will rapidly locate and acquire the exact specifications required to fulfill your custom procurement orders.

Do you supply Right-Hand Drive (RHD) vehicles for export?

Because mainland China operates strictly as a Left-Hand Drive (LHD) market per national traffic regulations, local RHD supply is restricted. However, Carhome facilitates specialized Right-Hand Drive (RHD) procurement through our strategic Hong Kong partnerships. Please contact our global sales team for real-time RHD inventory updates and customized cross-border export solutions.

Are all vehicles inspected prior to export?

Yes. Our professional procurement team executes rigorous multi-point inspections on every vehicle prior to purchase. This mandatory quality control protocol ensures that all acquired inventory strictly complies with our premium export-grade acquisition standards, guaranteeing both technical reliability and complete transparency for our global B2B buyers.

How can I remotely verify a vehicle's condition prior to export?

To guarantee total transparency for our global B2B buyers, you can request comprehensive real-time videos, high-resolution photos, and a fully detailed certified inspection report directly from your dedicated account manager. These digital diagnostic assets provide a complete, 360-degree verification of the vehicle's structural, mechanical, and cosmetic condition before you finalize your cross-border purchase.

Can I obtain detailed specifications for specific export vehicle models?

Absolutely. Please contact our professional sales team to receive comprehensive technical specifications, export configurations, and exact condition reports for any requested vehicle model. We provide all the targeted data necessary to support your precise B2B procurement decisions.

Does the pre-shipment inspection incur additional costs?

Our comprehensive standard procedures for pre-export quality inspection are fully included. However, additional fees may apply if your specific market compliance requires a customized inspection scope or specialized third-party certifications that exceed these standard protocols. Please contact our global sales team for transparent, itemized cost details tailored to your specific procurement needs.

What is the estimated delivery timeline for cross-border vehicle shipments?

From final payment confirmation to destination port arrival, the average international export timeline is 45-60 days. Please note that actual maritime transit times may vary slightly depending on your specific destination country and dynamic global shipping schedules.

What specific import documentation is required for destination customs clearance?

Because vehicle import requirements vary strictly by destination country, exact documentation needs will differ. We strongly advise verifying the latest compliance regulations directly with your local customs authority first. Additionally, you can contact our expert cross-border team to obtain a personalized document list explicitly tailored to your market's import compliance.

How can I track the loading and maritime shipping status of my procured vehicles?

Upon confirmation of your deposit, we establish a dedicated communication group via WeChat or WhatsApp, which includes your assigned sales supervisor and our expert logistics lead. This team provides real-time updates on all critical shipping milestones. Additionally, you will be provided with a secure logistics link to independently track the vessel’s location and monitor your global freight transit 24/7.

Can I include additional spare parts inside the vehicle during export shipment?

To ensure strict compliance with maritime shipping safety protocols and facilitate seamless destination customs clearance, we generally restrict the loading of loose spare parts inside the vehicle. However, if your procurement requires specific aftermarket components, please contact your dedicated sales advisor to coordinate fully compliant special freight arrangements.

What official export documentation will I receive for destination customs clearance?

Following the vessel's departure, we promptly dispatch a comprehensive set of original trade documents via international air courier to ensure your seamless import processing. Your official document package includes:
*Bill of Lading (B/L)
*Export Certificate
*Commercial Final Invoice
*Additional Customs Documents (explicitly tailored to your country's specific import compliance regulations)
*Marine Insurance Policy (applicable if full transit insurance is secured)

What is the dispatch timeline for the official export shipping documents?

Within 3-5 working days following the vessel's departure, our logistics team finalizes all original trade documentation and dispatches it globally via DHL. Upon dispatch, you will immediately receive a secure tracking number, ensuring you have full access to real-time delivery updates for your critical customs clearance materials.

How can I track the delivery status of my export trade documents?

Immediately upon document dispatch, we will provide you with a secure DHL tracking number. You can utilize this specific reference to monitor your package's real-time transit status directly through the DHL official website (www.dhl.com) or the official DHL mobile app.

What is the standard procedure for destination port customs clearance and vehicle collection?

Upon securing your original trade documents (Bill of Lading [B/L], Commercial Invoice, and Packing List), please execute the following port collection protocol: 1. Trade Document Processing
Redeem your official delivery order utilizing the original B/L. Ensure all mandatory import permits and official duty payment receipts are fully prepared according to your local customs regulations.
2. Regional Customs Brokerage Support
To streamline local compliance, our verified partner clearing agents actively operate across major East African ports (Mombasa, Dar es Salaam) and South African ports (Durban, Cape Town). They provide comprehensive on-the-ground assistance with:
*Customs declaration and accurate commodity coding
*Duty & VAT calculation and secure payment processing
*Mandatory port inspection coordination (if locally required)
3. Final Vehicle Release & Dispatch
Once customs clearance is granted, present the official release note at the port yard. Please ensure your collection team brings valid driver credentials and active insurance documents to securely dispatch your vehicle.

How can I source compatible vehicle spare parts post-delivery?

Our dedicated after-sales supply chain provides a comprehensive inventory of automotive components, featuring both genuine (OEM) and premium aftermarket options. To initiate a procurement request, simply submit your exact vehicle model, year of manufacture, and detailed part specifications. Our expert parts specialists will execute precise component matching and promptly issue a formal commercial quotation.

What comprehensive maintenance and after-sales support do you provide post-purchase?

To ensure long-term vehicle reliability for our global B2B partners, we deliver a complete after-sales lifecycle support system:
**Pre-Export Rectification: Every vehicle undergoes a rigorous comprehensive inspection. Any identified faults are completely repaired before delivery to ensure zero defects upon arrival.
**OEM Parts Supply: We guarantee a stable, direct supply chain of original auto parts to support your ongoing localized maintenance needs.
**Remote Technical Guidance: Our certified technicians provide dedicated remote after-sales diagnostics and professional repair guidance.
**Regional Dealer Network: We maintain strategic after-sales cooperation with established local auto dealers in key global markets, heavily covering the Middle East and other strategic regions, to facilitate localized service capabilities.